Terms of Use
Please read carefully By accessing https://deangambles.com/ (“Site”) you confirm that you are a business user over the age of 18 years and permitted to use this Site, and you agree to be bound by all of the following terms and conditions of use (“Terms”). These terms govern your access to the Site except where there are separate terms and conditions relevant to particular areas of this Site, which are indicated on the appropriate Site page. If you do not agree to abide by these Terms, then you should not use this Site. For clarity, in these Terms, references to “we”, “us”, “our” and “ourselves” are references to Dean Gambles and Company Limited and any of its affiliates or group companies. This Terms of use policy together with our Privacy Policy (“Privacy Policy”) available at https://deangambles.com/ set out the basis on which we will collect, use and disclose certain personal information from you. Your use of this Site signifies your understanding and acceptance of the terms of this Terms of use policy. We may from time to time modify these Terms and will post a copy of the amended Terms on this Site. You will be bound by such updated Terms from the time they are posted on this Site. We would advise you to periodically visit this Site and this web page to ensure that you are up to date with any changes that have been made. 1. Access We reserve the right to restrict certain areas of this Site to approved registered users. In the event that any area of the Site requires you to register with us prior to obtaining access, you agree to provide true, accurate, current and complete details, including but not limited to a member name and password as well as your name, address, telephone number and a valid email address (“Account Information”). You agree to update your Account Information as necessary to keep it accurate. Dean Gambles and Company Limited will use your Account Information in accordance with its Privacy Policy. You agree to notify us immediately of any unauthorised use of your member name, password or account. Dean Gambles and Company Limited will not be responsible for any losses arising out of the unauthorised use of your account and you agree to indemnify Dean Gambles and Company Limited for any improper, unauthorised or illegal uses of your account. 2. License to use the Site Dean Gambles and Company Limited grants to you a limited, non-exclusive, non-transferable license to access and use the Site in accordance with these Terms. Any use of the Site not specifically permitted under these Terms is strictly prohibited. 3. Intellectual Property You acknowledge that Dean Gambles and Company Limited owns or has a license to all title and copyright in and to the content provided on this Site. All title and intellectual property rights in and to any licensed content provided on this Site is the property of the respective content owners and may be protected by applicable copyright or other intellectual property laws and treaties and subject to use restrictions under such laws or treaties. You may use this Site for your information and internal business purposes and you may make a copy of the pages of this Site but only for your internal business use, and provided that you keep all copyright and other proprietary notices intact. Any modification, transmission, hiring, copying or use of the content of this Site for public or commercial purposes (other than internal business use) is prohibited. The following are registered trademarks or trademarks of Dean Gambles and Company Limited: Dean Gambles and Company Limited and its design logo, as well as certain other Dean Gambles and Company Limited trademarks, service marks, graphics, and logos (collectively, the “Dean Gambles and Company Limited trademarks”) used in connection with Dean Gambles and Company Limited’s provision of products and services. The site may contain third-party trademarks, service marks, graphics, and logos. You are not granted any right or license with respect to the Dean Gambles and Company Limited trademarks or the trademarks of any third party. 4. Restrictions You agree that you will not: (i) use the Site to reproduce, transmit, display or distribute copyrighted material in any medium or via any method without Dean Gambles and Company Limited’s express written permission; (ii) copy, store, edit, change, prepare any derivative work of or alter in any way any of the content provided on this Site; or (iii) use our Site in any way that violates these Terms. You agree that you will not: (a) impersonate any person or entity or misrepresent your affiliation with any other person or entity; (b) engage in spamming, flooding, harvesting of e-mail addresses or other personal information, spidering, screen scraping, database scraping, or any other activity with the purpose of obtaining lists of users or any other information, including specifically, property listings available through the Site; (c) send chain letters or pyramid schemes via the Site; (d) attempt to gain unauthorized access to other computer systems through the Site; or (e) use the Site in any manner that could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. 5. Privacy Policy and Submission of Information Unless otherwise addressed in these Terms, your use of this site is subject to Dean Gambles and Company Limited’s Privacy Policy. Other than personally identifiable information, which is covered under our Privacy Policy, any material you transmit or post to the Site shall be considered non-confidential and non-proprietary. Dean Gambles and Company Limited shall have no obligations with respect to such material. Any communications and other material which you transmit or post to this Site is and shall remain as our property and by sending the same you agree that we may use the same for any purpose whatsoever, without any compensation being payable by us to you. 6. Disclaimer The Site is provided to you “as is”. Any use of this Site is at your own risk. To the maximum extent permitted by law, Dean Gambles and Company Limited excludes all warranties, either express or implied (including, but not limited to, implied warranties of satisfactory quality, fitness for purpose and the use of reasonable care and skill). Dean Gambles and Company Limited makes no representations, warranties or guarantees that this Site will be free from corruption, attack, viruses, interference, hacking, or other security intrusion. Whilst we have worked diligently to provide accurate and complete information, this Site is provided free of charge to you and we cannot be liable to any person for any loss or damage which may arise directly or indirectly from the use of this Site (or any inability to use it) or any of the information contained on this Site. All property listing information on this Site is subject to the possibility of errors, omissions, change of price, rental or other conditions, prior sale, lease or financing, or withdrawal without notice. Any projections, opinions, assumptions or estimates contained within this Site are for example only and may not represent current or future performance of a listed property. You and your tax and legal advisors should conduct your own investigation of any property listed on this Site and any contemplated transaction concerning the same. 7. Liability Nothing in these Terms operates to restrict Dean Gambles and Company Limited’s liability for death or personal injury arising as a result of our negligence or for fraudulent misrepresentation. In no event will Dean Gambles and Company Limited be liable to you for indirect, general, special, incidental, consequential, exemplary or other damages (including, without limitation, damages for loss of profits, business interruption, corruption of files, loss of business information or any other pecuniary loss) in connection with the Site in any way or in connection with the use, inability to use or the results of use of the Site, even if Dean Gambles and Company Limited has been advised of the possibility of such damages. No oral or written information or advice given by Dean Gambles and Company Limited or others will create a warranty and neither you nor any third party may rely on any such information or advice. 8. Indemnity You will indemnify and keep indemnified Dean Gambles and Company Limited against all losses, costs claims, demands or expenses (whether direct or indirect) arising out of (i) any claim that your operation, possession or use of the Site or any part of it in contradiction of these Terms in any way or any materials or information you submit to us infringes the copyright or intellectual property rights of any third party; or (ii) your use or misuse of the Site. 9. General You agree that you will comply with all relevant laws applicable to your use of this Site. Dean Gambles and Company Limited or its business partners may present advertisements or promotional materials on or through the Site. Your dealings with, or participation in promotions of, any third-party advertisers on or through the Site are solely between you and such third party and your participation is subject to the terms and conditions associated with that advertisement or promotion. Dean Gambles and Company Limited is not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such third-party materials on the Site. Links on this Site and other websites that we operate may lead to third party websites. The content, accuracy and function of such websites is outside of Dean Gambles and Company Limited’s control and we cannot accept any responsibility for those websites, nor do we endorse the content of such third-party websites. In particular, any dealings that you have with such third-party website operators shall be on the terms and conditions (if any) of that website operator. Access to all or any part of the Site may be suspended temporarily and without notice. If any provision of these Terms is held by a court to be illegal, invalid or unenforceable, the remaining provisions shall remain in full force and effect. Failure by us to exercise any right or remedy under these Terms does not constitute a waiver of that right or remedy. These Terms set out the entire agreement and understanding between the parties in connection with the use of this Site and shall supersede and replace all other terms and conditions purported to be applied. These Terms are governed by English law and you agree to submit to the exclusive jurisdiction of the English courts.
Privacy policy
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.
WHO WE ARE
We are Dean Gambles and Co (company number 07608925) and our address is Suite 129, 15 Ingestre Place, Soho, London, W1F 0DU (referred to as “we” or “us” or “our”). We are the providers of the website www.deangambles.com (referred to as the “Site”). Our VAT number is 113644440. We provide this Site for our members so that we can advertise properties online. “Our members” include: estate agents, commercial agents, letting agents, landlords, and overseas property owners. We are not an estate agency. . A reference to “you” or “your” is a reference to a user of the Site or any of our services.
INTRODUCTION
We are committed to protecting your privacy. This privacy policy (referred to as the “Policy”) explains how and for what purposes we use the information collected about you. Please read this Policy carefully. If you have a query about information relating to your property on the Site, please contact us on info@deangambles.com.
CONTACTING US
If you would like to stop receiving marketing and communications from us please contact us via email at info@deangambles.com or please write to the Customer Services Team, Suite 129, 15 Ingestre Place, Soho, London, W1F 0DU. If you have any questions about this Policy or our use of your personal information or would like to submit a subject access request or exercise your other data subject rights, please contact our Data Protection Officer via email at info@deangambles.com or please write to The Data Protection Officer, Suite 129, 15 Ingestre Place, Soho, London, W1F 0DU.
WHAT PERSONAL DATA DO WE COLLECT ABOUT YOU?
PROPERTIES ADVERTISED ON SITE
What we collect and where it comes from
• In the course of providing our services, we collect property data such as images of properties, property asking prices, sales history and sold prices, property addresses, property locations and property descriptions.
• The property data is provided to us by our members or other third parties on behalf of those members.
Why we collect it
We will use this information for a number of reasons including:
– to provide the Dean Gambles and Co Site;
– to enable our members to advertise their properties to a large online audience available;
– to enable potential purchasers or tenants to see detailed descriptions and images of properties that they may be interested in;
– to allow users to see current property trends such as the prices of properties for sale in their local area; and for our own commercial purposes such as to identify trends in the property market, automated survey and valuation tools, and to build property databases.
Our lawful basis for processing this personal data
• We have a legitimate interest to process this information. These legitimate interests are:
providing a service to our members by helping them to market properties;
providing a service to our members by advertising properties to potential purchasers or tenants;
providing a service to potential purchasers and tenants so that they know what properties are currently on the market and the price of those properties;
How long we will keep it for
We will stop advertising a property when we are instructed to do so by our members.]
However, the property information will remain available on the Site as historical property information to allow users to benefit from services such as identifying previous for sale or sold prices
HISTORICAL PROPERTY DATA
What we collect and where it comes from
If a property has previously been actively marketed on the Site, we will continue to display it on the Site as historical property information. If you have any concerns about any historical property information available on the Site, please see the section of this Policy entitled “Removing Property Data from the Site” (below).
We also have data about historical property listings on the Site which we collect from other third parties. For example, we obtain the sold prices of the properties from the Land Registry (or the Land Register of Scotland) and display those sold prices on the Site.
Why we collect it
• We will use this information:
– to assist potential purchasers and tenants when forming a view about historical market trends and potential property values;
– to assist vendors when researching the approximate value of their property;
– to enable users to see detailed property descriptions and images of properties in areas that they may be interested in;
– to allow users to see property trends that they may be interested in, such as the previous sale and sold prices of houses in their local area; and
– for our other commercial purposes, such as to identify trends in the property market and automated survey and valuation tools, and to build property databases.
Our lawful basis for processing this personal data
We have a legitimate interest to process this information. These legitimate interests are:
– to enhance the service that we provide on the Site and providing a service that benefits our members, Site users, vendors, landlords, potential purchasers and tenants;
– to provide a service to our members by assisting them to more accurately value other properties;
– to provide a service to vendors and landlords to form a view about the value of their properties;
– providing a service to potential purchasers and tenants in understanding what properties have been on the market and the prices of those properties.
How long we will keep it for
To the extent that property data is also personal data, it is generally the case that it ceases to be personal data over time. The historic property data is retained by us in accordance with our property database and remains necessary in order for us to provide the services summarised in the “why we collect it” box. If you have concerns about historical property information featured on our Site and you can prove to us that you have a valid association to the property you are concerned about, please contact us at info@deangambles.com.
INFORMATION YOU GIVE TO US
What we collect and where it comes from
We will collect the information that you give to us when using our Site:
Enquiries to our members:
if you choose to access a particular search feature or to fill in a form on the Site you may be asked to provide information about yourself, such as your name and contact details. We may also collect other information about you at the same time, such as details of the sort of property you are interested in, the cost and location of the property, and your current address;
if you choose to contact us using the member telephone number on Site, calls may be recorded for training and monitoring purposes.
Registered Users and Property Alerts:
information that you provide to us when you register as a Dean Gambles and Co user and/or request property email updates such as Property Alerts about when a property is placed on the market in your chosen postcode and meeting your search parameters;
General Site Use:
information that you provide when participating in discussion boards or other social media functions on our Site and enter into competitions, promotions or surveys available on the Site;
Communications:
information that you provide to us by corresponding with us by phone, e-mail or otherwise; and
Investors
information that you provide to us when browsing our plc investor pages.
Why we collect it
We will use this information:
Registered Users and Property Alerts:
to provide you with the benefit of services for registered users only;
to provide Property Alerts to you of new properties marketed on our Site that meet your search criteria;General Site Use:
to provide the Site to you;
to enhance the services that you select on our Site;
to process any queries that you have about Dean Gambles and Co or its members;
to customise and enrich your experience on our Site;
to contact you for your views on our services and to notify you occasionally about important changes to our Terms of Use or this Policy or developments to this Site or our services;
to deliver relevant advertising to you whilst you are on the Site;
Communications:
to process and resolve any queries that you may have; and
Investor Relations:
to allow you to subscribe for relevant Dean Gambles and Co regulatory alerts;
to process and respond to any queries that you might have.
Our lawful basis for processing this personal data
We have a legitimate interest to process this information. These legitimate interests are:
Enquiries to our members:
to provide a service to our members and to you;
Registered User and Property Alerts:
to provide you with our services;
General Site Use:
to gain information about the use of our Site and any improvements that can be made as well as providing advertising space to our members and third parties;
Communications:
to ensure that your queries are addressed; and
Investor Relations:
to allow you to access Dean Gambles and Co regulatory alerts and to ensure that your queries are addressed.
How long we will keep it for
We will store the information summarised above for the following periods:
Enquiries to our members
all enquiry data will be kept for two years from the date on which the enquiry is sent at which point it will be erased or anonymised so that the data no longer identifies you. This does not apply to call recordings which are stored for a shorter period of the three months from the date of the recording, at which point they are deleted.
General Site Use:
information that you provide when participating in discussion boards, enter into competitions, promotions or surveys will be retained for two years.
information that is provided when you interact with us through social media functions will only be retained on the social media platforms which you use to contact us – we will not copy or store it separately. This data will be retained for as long as you keep it on your social media accounts.
Communications:
information that you provide to us by corresponding with us by phone, e-mail or otherwise will be retained for the later of 18 months from the date of communication or until your query is resolved.
INFORMATION WE RECEIVE FROM THIRD PARTIES (OTHER THAN OUR MEMBERS)
What we collect and where it comes from
We may receive information about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you, when we collected the data, that it may be shared internally and combined with data collected on this Site.
Why we collect it
We will use your information:
to allow you to participate in the interactive services available on our Site or to participate in competitions or promotions via our Site;
to pass your searches and messages on to our members to help them communicate with you directly and to provide a more personalised service to you. This may include contacting you about other relevant properties, adding you to their enquiry database for future contact and offering you their additional services;
to provide services and information to our members, which they can use to benchmark their performance;
to customise and enrich your experience on our Site; and
to contact you for your views on our services and to notify you occasionally about important
changes to our Terms of Use or this Policy or developments to this Site or our services.
Our lawful basis for processing this personal data
We have a legitimate business interest to process this information. These legitimate interests are:
enhancing the service that you receive on the Site;
to provide a service to our members so they can respond to enquiries; and
providing information necessary to enable us to provide a competitive, cost effective services.
How long we will keep it for
We will store this personal data for two years from the date of collection at which point it will be erased or anonymised so that the data no longer identifies you.
USE OF YOUR DATA FOR MARKETING AND COMMUNICATIONS
Sometimes we may use your personal information to provide marketing messages to you. We will always seek your consent before doing so and you can opt out of marketing and other communications at any time by contacting info@deangambles.com. You can always make use of the Site without having to agree to marketing. The types of things that we may include:
providing direct marketing advertisements and communications to you via email, text, post or telephone;
making suggestions and recommendations to you and other users of our Site about goods or services that may interest you or them;
communicating with you on third party social media platforms; and
monitoring the effectiveness of our direct marketing communications and your responses to it.
REMOVING PROPERTY DATA FROM THE SITE
If you have any concerns about the property data on the Site, please contact us at info@deangambles.com and we will endeavor to resolve the issue promptly.
If you have concerns about historical property information about a property featured on our Site and you can prove to us that you have a valid association to that property, please contact us at info@deangambles.com
WHERE DO WE STORE YOUR PERSONAL DATA?
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers or contractors. Territories outside of the EEA may not have equivalent legal protections to those that apply within the EEA but we are under a duty to make sure that our suppliers and contractors located outside of the EEA continue to take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy. By submitting your personal data to us, you agree to this transfer, storing or processing.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We follow strict security procedures to ensure that your personal information is not damaged, destroyed or disclosed to a third party without your permission and to prevent unauthorised access to it. The computers that store the information are kept in a secure facility with restricted physical access and we use secure firewalls and other measures to restrict electronic access. If we are working with third parties, we will require them to have in place similar measures to protect your information.
Only employees who need access to your information to perform a specific job are granted access to personally identifiable information. We may require you to co-operate with our security checks before we disclose information to you. If you are a registered user, you can update the personal information that you give us at any time.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
YOUR RIGHTS
You have the right to ask us not to process your personal data at any time.
You have the right to use our Site without consenting to marketing and communication services that we provide. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. We always use the most recently submitted form to be your current consent status. If you are a registered user, but not signed in when you submit a form, we will not be able to use your saved settings so will deem your consent choice to be as per the form you submit at the time. You can exercise your right to prevent such processing by selecting the specific options in the fields or forms when you become a registered user.
You have a right to request access to or rectification of your personal data which we hold about you. You also have a right to erase your personal data, to restrict the processing of your personal data and the right to receive your personal data that you have provided to us, the right to object to our processing of your personal data and a right to request that we transmit your personal data to another data controller.
Where we process your personal data because you have given us your consent to do so, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact the Data Protection Officer whose contact details are provided earlier in this policy.
You have the right to complain to the Information Commissioner’s Office if you feel unhappy with the way we process your data. Please visit www.deangambles.com for more information.
CHANGES TO THIS POLICY
Any changes we may make to this Policy in the future will be posted on this page. Please check back frequently to see any updates or changes to this Policy.
